1: Our hire desk staff
Our hire desk will always provide a friendly and helpful person to assist you with whatever you need. We invest in our employees heavily and always ensure that our staff are trained to the highest industry standards. The continual development of our employees is our priority, making them experts in their field. Training is at the forefront of our core values, enabling us to train our staff to their full potential. This supports our wide product range, giving our customers the required technical expertise and high-quality service levels.
2: Our commitment to health and safety
With a commitment to safety, health and quality, we are proud to be one of the few companies in the UK that holds all three recognised ISO standards. We also hold extensive safety accreditations and memberships, including CEA, CPA, CHAS and Safecontractor.
3: Our fleet
We’ve invested over £13.5m in our fleet in the last three years making sure that you have access to modern, market-leading brands such as CAT, Hyundai, Takeuchi and Yanmar excavators, JCB, Terex and Thwaites dumpers, Ammann and Hamm rollers and Merlo, JCB and Manitou Telehandlers
4: Our locations
We have a network of seven dedicated regional branches across England and Wales in Birmingham, Bristol, Cardiff, Exeter, Bournemouth, Chandler’s Ford and Sittingbourne.
5: Our time-saving commitment
We pride ourselves on convenience, so for long-term hires, we can also source plant for you. If you need something we can’t supply directly, just let us know and we’ll find it for you!
6: Our honesty
We are always honest with our customers about their orders, including giving realistic times and dates for deliveries, pick ups and availability of equipment. We never commit to fulfilling an order we can’t deliver on and are always truthful about delivery times.
7: Our technology – QR codes
Through our advanced QR code system, customers have easy access to comprehensive information about the equipment they have hired. Including; health and safety, records, service information, daily maintenance checks, inspection documents and other reference information simply by scanning codes on any equipment that they have hired using the camera on a smartphone or tablet.
8: Our technology – SureTrack
Our SureTrack system allows our customers to view the status of all their machines on hire, whether they are being used, off or idling. Giving more control of the vehicle to the customer, allowing for immobilisation remotely and the creation of a safe zone which will notify both us and the customer when the machine leaves that area. Our machines are also fitted with SureTrack seat belt warning system, that registers a green light on the web browser when the seat belt is connected, and a red light for when it isn’t, this gives those on site more transparency if there is a re-occurrence of an operator not using their seat belt.
9: Our deliveries
All our branches have FORS Silver accreditation, to achieve this our drivers must have continuous personal development. Our drivers can deliver plant to all manner of sites, including those that are less accessible, because of our range of delivery vehicles and our investment in the fleet.
10: Our Expertise
With over 70 years’ experience in the plant industry, our knowledge of the industry enables us to give you expert advice. As our business is built on plant hire, we created a bespoke tablet-based hire system based on that knowledge and experience, designed to make it quick and easy to hire from us. To ensure we always have experts in their fields, our fitters having a minimum NVQ level 2 as standard and encourage further training to NVQ level 3 in either plant maintenance or test and inspection, ensuring our engineers can carry out thorough examinations of our machines.
11: Our technology – Immobiliser
Our fleet plant is fitted with the SureTrack Recovery system which has been designed to enable stolen assets to be returned to their owners with minimum delay and with Trackunit – a keypad immobiliser management tool which creates a new 4-digit code each time a machine is hired out to help increase security.
12: We go the extra mile
Whether it be fitting in an order last minute or adding QR codes to all of our products to ease your paperwork on site, we always go the extra mile ensuring we make our customers lives as easy as possible and the hire as simple and quick as we can. And you’ll always get a friendly and welcoming response from our hire desk team.
For more information about Selwood visit their website here.